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ethosIQ Silicon Review Article: Most Reliable Business Analytics Platform

ethosIQ excels at addressing customers' needs by listening, evaluating and then providing recommendations. By doing so, its team enables companies to turn their call center operations into heroic centers of excellence. ethosIQ helps businesses assess their needs and determine a strategic path to achieve corporate goals. 

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Announcing the Launch of ethosIQ's newest product, Customer Engagement Platform (CEP) Lite

CEP Lite provides expedient data collection for better understanding of Real Time Activity. CEP Lite is intended to be a one-stop-shop for all Work Force Management (WFM) solution providers, ACD, PBX, CRM, IVR, Speech Analytics, Computer Telephony Integration, and RTA requirements.

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ethosIQ Named a 2016 Te​ch Culture Award Recipient by TMC.net

ethosIQ announced today that TMC.net, the leading website building communities online, in person and in print for communications and technology markets, has named ethosIQ a recipient and winner of the first annual 2016 Tech Culture Awards!

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ethosIQ Launches Apps on New Genesys AppFoundry Online Marketplace

Availability of two applications now featured on the Genesys AppFoundry, a newly introduced online marketplace from Genesys that provides customers with a single location for easier access to enterprise integrations, applications and services.

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ethosIQ is Actively Monitoring Over 100,000 Agents

As of 2015 they had reached a milestone of monitoring over 100,000 agents by Customer Engagement Platform™ (CEP).
CEP collects multi channel interaction and application data - from vendors like Cisco, Avaya, Genesys, NICE and Aspect - across multiple systems, providing a single, complete data source for ethosAnalytics to access and display information in useful ways.

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Announcing the Launch of ethosIQ's New Website, www.ethosiq.com

Their goal for this new website was to provide visitors with an easier way to learn about ethosIQ and the customer experience solutions they offer to their clients. ethosIQ also wanted to focus on reshaping their brand and allowing their website visitors to navigate through the website with fluidity. The new website is interactive and will automatically adjust to the type of device it is being viewed on, including both features on web and mobile devices.

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ethosIQ Receives 2015 CUSTOMER Contact Center Technology Award

This tenth-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.

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ethosIQ Among Inc. Magazine's 500 Fastest-Growing Companies

Ranked 66 in Inc. Magazine’s 32nd annual list of the nation’s fastest-growing privately held companies. In addition, ethosIQ ranked seventh in the top 100 business products and services companies, tenth in top 100 Texas companies and was named the number one fastest-growing private company in the Houston metro area. The ranking is based on revenue growth and number of employees in a three-year period. ethosIQ’s entry on the list positions the Houston-based company among leading brands like Microsoft, Zappos.com and Intuit.

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ethosIQ is Awarded GSA (General Services Administration) Contract

ethosIQ™, the market leader in business process acceleration, announced that it has been awarded a U.S. General Services Administration (GSA) Schedule 70 Contract for Information Technology services (contract number GS-35F-0277Y) to help contact centers with special focus on the customer’s experience simplify the customer effort today.

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ethosIQ Receives Customer Interaction Solution Magazine's 2011 Product of the Year Award. 

ethosIQ, LLC announced today that TMC, a global, integrated media company, has named the Customer Engagement Platform as a Customer Interaction Solutions 2011 Product of the Year Award winner. Customer Interaction Solutions magazine is the leading publication covering CRM, call centers and teleservices since 1982

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