Company Culture & Mission

ethosIQ is proud of the culture and customer satisfaction we have built over our ten years in existence. This culture strives for excellence and innovation by driving organizational vision and providing a clear purpose. Our associate value is redefined through the mastery of roles and a focus on high performers. Our team/associate’s resilience to change and challenges makes our interactions with our client’s teams highly collaborative and allows us to pioneer solutions which are scalable and repeatable.

In Q1 of 2018, ethosIQ management solicited a third party to carry out a review of our services and past performance. What does our customer satisfaction score really mean? At ethosIQ it means more than a single referral or repurchase question. It means culture, and our culture is to deliver an exceptional customer experience.

Customer Satisfaction Score

This supplier’s ratings were based in part on survey feedback from past customers. This chart provides a breakdown of the survey responses received from customers in the last 12 months. For each of the survey questions, the responses, which were provided on a 0 to 10 scale, are categorized as “positive” (9 to 10), “neutral” (5 to 8), or “negative” (0 to 4). All Customer feedback is provided confidentially; individual reference responses are not disclosed.


How reliably do you think this company follows through on its commitments?


How closely did your final total costs correspond to your expectations at the beginning of the transaction?


How well do you think the product/service delivered matched your order specifications and quantity?


How satisfied do you feel about the timeliness of the product/service delivery?


How satisfied do you feel about the quality of the product/service provided by this company?


How easy do you think this company is to do business with?


How satisfied do you feel about the attitude, courtesy, and professionalism of this company’s staff?


How satisfied do you feel about the customer support you received from this company?


How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction?