collect, correlate and leverage disparate data by analytic veteran owned small business
general services administration for disparate to collect and correlate business analytic

At ethosIQ we collect, correlate and leverage disparate data across multiple platforms in real time. ethosIQ takes big data and transforms it into actionable insights at your fingertips. Dare to demo to discover the endless data possibilities.

general services administration for disparate to collect and correlate business analytic
collect, correlate and leverage disparate data by analytic veteran owned small business

Company Culture & Mission

ethosIQ is proud of the culture and customer satisfaction we have strived to build over the nine years in existence. This culture strives for excellence and innovation by driving organizational vision providing a clear purpose. Our associate value is redefined through the mastery of roles and a focus on high performers. Our team/associates resilience to change and challenges makes our interactions with our client’s teams highly collaborative that pioneer solutions which are scalable and repeatable.

In Q1 of 2018 ethosIQ management solicited a third party perform a review of our services and past performance. What does our customer satisfaction score really mean? At ethosIQ it means more than a single question referral or repurchase question. It means culture. Our culture is to deliver an exceptional customer experience.

ethosIQ's customer satisfaction is a part of the culture

Customer Satisfaction Score

This supplier’s ratings were based in part on survey feedback from past customers. This chart provides a breakdown of the survey responses received from customers in the last 12 months. For each of the survey questions, the responses, which were provided on a 0 to 10 scale, are categorized as “positive” (9 to 10), “neutral” (5 to 8), or “negative” (0 to 4). All Customer feedback is provided confidentially; individual reference responses are not disclosed.

RELIABILITY

How reliably do you think this company follows through on its commitments?

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COST

How closely did your final total costs correspond to your expectations at the beginning of the transaction?

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ORDER ACCURACY

How well do you think the product/service delivered matched your order specifications and quantity?

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DELIVERY / TIMELINESS

How satisfied do you feel about the timeliness of the product/service delivery?

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QUALITY

How satisfied do you feel about the quality of the product/service provided by this company?

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BUSINESS RELATIONS

How easy do you think this company is to do business with?

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PERSONNEL

How satisfied do you feel about the attitude, courtesy, and professionalism of this company's staff?

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CUSTOMER SUPPORT

How satisfied do you feel about the customer support you received from this company?

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RESPONSIVENESS

How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction?

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